Any size
Starter
Free at every employee count, so the smallest companies never have to weigh it up at all.
Between 10 and a few hundred staff, technology stops being something anyone can manage on the side — and a full-time IT Manager is still hard to justify. That gap is the whole reason this exists.
What solving this costs, a year
Starter is free for all employee counts. See the plans
Nobody owns it Nobody tracks it One expensive fix The problem in full
Four options exist today. Each solves part of it. None of them puts one accountable owner on your technology at a price a 40-person company can sign off.
What it offersBreak-fix support, billed by the hour or the ticket, and built for larger contracts.
What changes hereA fixed monthly price with a management layer on top, priced for a company your size.
What it offersCheap and informal, and often genuinely good — but a single point of failure.
What changes hereContinuity and accountability, backed by a team. No key-person risk.
What it offersGood ticketing — which your company then has to staff and run itself.
What changes hereWe are the staff, not just the tool. The queue arrives already owned.
What it offersNo cost at all, right up until something breaks.
What changes hereHidden, reactive cost becomes one visible line you can plan against.
The gap: nothing today combines fixed, SME-friendly pricing with real management — not just ticket resolution — for owners with no internal IT function.
Sold to the business owner, not to an IT department you don't have. Three things arrive together.
One accountable owner for reporting, budget, security hygiene and vendor negotiation — backed by our team, so there is no key-person risk.
Every issue and request logged, triaged and tracked to resolution against an SLA — not lost in a shared inbox or a chat group.
A live inventory of contracts, licences, renewals and cost — turning drifting spend into one visible page.
The fit is sharpest where technology has outgrown informal management but a dedicated hire is still hard to justify.
Any size
Free at every employee count, so the smallest companies never have to weigh it up at all.
Up to 50
The strongest fit — big enough to feel the gap, too small to hire for it.
Primary50–300+
Strong fit, and the most to manage — more contracts, more devices, more risk.
Strong fitTell us how many people you have and what's breaking most often. We'll show you what the first month looks like.